Home Office Story during COVID-19
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When the number of new infections in Germany and Europe jumped at the beginning of March 2020, we and our employees discussed how we could do our work from “home offices”. Since personal meetings on-site at our clients’ premises were part of our daily work, it was hard for us to imagine at the beginning of the corona crisis how we could support our clients from home offices.
But how was it when we “took off for our home offices” on 16 March 2020?
Since we had the already existing technical infrastructure, we were all able to pull together on Day 1 at home and handle our financing projects as usual. When the largest government aid programme of all time, the Corona rescue aid provided by the KfW, was announced a short time later, we were able to present the details of the corona special programmes to our clients in well-attended webinars and answer detailed questions. Thanks to our expertise in the area of “promotional loan and subsidy advice”, we were able to directly contribute our many years of experience and support numerous SMEs as sparring partners and active “implementers” in applying for corona aid.
Countless video conferences with clients and daily coordination rounds with colleagues during the 12 weeks of pure “home office” let us remain in personal contact. Unforgettable moments when pets “walked” through the camera feed as well as a personal impression of colleagues’ home offices have contributed to the fact that we as a team have grown even closer together. At the same time, the shared experiences and the intensive hours spent in web conferences have brought us together.
After 12 weeks in the home office, we were overjoyed that a little normality returned to our daily lives in the middle of June. After drafting a jointly prepared hygiene concept and arranging rotating office staff, we now again have the opportunity – with appropriate social distancing – to handle projects together as a team on-site.
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